Help Center
How can we help? 👋

Quality & Printing

Technical specifications, print quality, colour reproduction, and printing process details — for customers wanting to understand the craft behind Pro Lab products.

3 Articles

🎨

Design & Editing Help

For customers actively creating their projects — photo upload help, file resolution requirements, editor troubleshooting, and design tool guidance.

5 Articles

🚀

Getting Started with Pro Lab

New to Pro Lab? Learn about our products, how to create your account, use the AI Smart Editor and Pro Editor, upload photos, and prepare files for the best print quality.

4 Articles

🛒

Orders, Payments & Invoicing

How to order, accepted payment methods, EMI and Pay Later, GST invoices, promo codes, and order modifications — everything about payments and billing at Pro Lab.

8 Articles

🛠️

Troubleshooting

Solutions to common Pro Lab issues — photo upload errors, login problems, payment failures, design tool issues, quality warnings, and colour matching between screen and print.

2 Articles

🚚

Order Tracking, Shipping & Returns

Track your Pro Lab order, understand delivery timelines across India, handle delays or missing deliveries, and learn about our quality guarantee and replacement policy.

6 Articles

📦

Products & Specifications

Complete guide to Pro Lab's photo books, layflat albums, prints, wall décor, frames, and personalised photo gifts — with sizes, materials, cover options, and pricing.

11 Articles

🖼️

Prints, Wall Décor & Gifts

Photo prints, canvas, acrylic, metal, giclée, polaroid, frames, calendars, and personalised photo gifts — every Pro Lab wall décor and print product explained.

12 Articles